Food Safety Blog (7)

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Combat Negative Reviews Online

Kevin Freeborn 25-Oct-2018 4:31:00 PM

How to Combat Negative Online Reviews For Your Foodservice Business

Customer feedback can help shape any business and better recognize meet the expectations and needs of customers - this is especially true for foodservice establishments. Earning a negative review can cost you revenue and less your organization’s reputation, making it extremely important for foodservice professionals to take these reviews seriously and find a way to combat them or make them right. Here’s what you need to know about how your restaurant or foodservice business can combat negative reviews online.

Stepping up food safety at home

Kevin Freeborn 18-Sep-2018 4:33:00 PM

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Canadians: You Need to Step Up Your Home Food Safety Game

Most Canadians are vigilant and aware of food safety processes when dining out, but multiple studies show that they are not nearly as aware of their own food safety practices in the home. A recent poll conducted by the federal government revealed that Canadians are actually becoming less aware of proper food handling and preparation guidelines, as well as the dangers associated with foodborne illnesses. The study revealed that even pregnant women and seniors responded that they do not feel more at risk for developing foodborne illness or food poisoning.

Don't be a Victim of Food Fraud

Kevin Freeborn 27-Aug-2018 4:35:00 PM

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How to Make Sure Your Foodservice Business Isn’t a Victim of Food Fraud

Your customers deserve the highest quality food and complete transparency about where that food originated from - this is complicated through widespread incidences of food fraud. Food fraud is the deliberate misrepresentation of food products offered through foodservice establishments and other food sale outlets for monetary gain. Often, many establishments are completely unaware that it has taken place as it can take place at any time in the supply chain. It’s important for foodservice professionals to understand how you can ensure that your business is not a victim of this shady practice in the future.

Ontario Food Premises Regulations Require Food Safety Training

Kevin Freeborn 8-Aug-2018 11:29:00 AM

Ontario Food Premises Regulations Require Food Safety Training

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As of July 1, 2018, Ontario food safety regulations changed drastically for food service operators around the province. Food Premises regulations under Ontario’s Health Protection and Promotion Act require restaurant and food service establishment operators to ensure the presence of at least one certified food handler through every shift.

Food Safety & Weddings: Precautions for Caterers & DIY Weddings

Kevin Freeborn 31-Jul-2018 1:10:00 PM

Food Safety & Weddings: Precautions for Caterers & DIY Weddings

The summer wedding season is here. Weddings have a whole host of potential issues - one of the least talked about of which is food safety. DIY weddings are increasing in popularity, with the hosts trying to take on as much responsibility as possible in order to control costs. Whether you’re looking at choosing between a caterer or taking a DIY approach, or you’re a foodservice company working hard in wedding season, here are a few examples to show why you should always keep food safety in mind.

Hepatitis A and Foodservice Workers

Kevin Freeborn 19-Jun-2018 3:22:00 PM

food safety restaurant food service hepatitis a vaccine vaccinations food industry

Customer exposures to Hepatitis A have seen a major increase throughout the first half of the year, with cases appearing in the US in Arkansas, Indiana, and California as well as other states, resulting in a multi-state outbreak of around 1,200 patients which led to the deaths of at least 40 people. Governing bodies are urging all North American food service workers to ensure that they are vaccinated against the easily transmittable Hepatitis A virus - especially in communities near the infected areas or workers who travel often. Here’s what food service workers and restaurant owners need to know about the relationship between Hepatitis A and the food service industry.

BBQ Food Safety Tips for Your Summer Grilling

Kevin Freeborn 18-Jun-2018 1:29:00 PM

BBQ Food Safety Tips for Your Summer Grilling

Although some Canadians enjoy their barbecues all year round, the hot summer season is when most people choose to fire up their grills and invite their friends and family for an enjoyable time in the sun. As with any type of cooking, there are a variety of food safety considerations to take into account this summer to avoid foodborne illness and ensure that your grilling season goes according to plan.

Dangers of Food Recalls

Kevin Freeborn 23-May-2018 1:47:00 PM

A recent study conducted by researchers at Dalhousie University in Halifax, Nova Scotia revealed shocking revelations about Canadians and their relationship with food recalls. The study, lead by Dean of Management Sylvain Charlebois, revealed that Canadians regularly underestimate the severity of food contamination and food recalls, instead putting their trust into a system which many experts believe is not properly communicating the hazards of recalled food with the public.

Robotics: The Exciting Future of Food Safety

Kevin Freeborn 10-May-2018 12:03:00 PM

Robotics: The Exciting Future of Food Safety

food safety food service robotics food robots future food robots food service robots

Science fiction has been predicting the inevitable entry of robots into the workplace for decades, bringing with them increased potential for efficiency and safety, as well as freeing people up for more important workplace duties that cannot be easily automated. These ideas were once considered unrealistic or far flung, but the emergence of robotics in the food industry is very real. Several attempts have been made to automate processes in the foodservice sector, ranging from the preparation of food to its delivery right to your doorstep. The potential held by the introduction of robotics into the food industry is nearly endless, especially when it comes to food safety benefits.

How the “Grocerant” is Eating the Canadian Restaurant Business’ Lunch

Kevin Freeborn 9-Apr-2018 2:26:00 PM

How the “Grocerant” is Eating the Canadian Restaurant Business’ Lunch

The Canadian restaurant and dining industry is seeing the rise of a major competitor in the form of “grocerants”, which are popping up in our favourite supermarkets all around the country. The grocerant is a unique twist on the modern dine-in experience, giving customers many of the same healthy, high quality food options that they would have at a traditional restaurant. As with the rise of any new food trend, the grocerant brings with it a variety of food safety concerns.

Food Safety Market Blog