About Us

Our company was started by our two founders in 1997. We started out with a small number of customers and a mission to help people protect their businesses and customers by educating their team about food safety.

We are proud to have certified over 100,000 food handlers.  Our team provides exceptional service to clients in restaurants, hotels, contract food service, education, convenience stores, retail grocery stores and more.  We continue to help them achieve regulatory compliance with health authorities across the country.

Our team has grown from two people in a small office to several employees and contractors spread across the globe.

A woman teaching a man how to do something on the computer

Our Mission

Freeborn & Associates Inc. are leading designers of food safety training for the food service industry in Canada.

Our mission is to help food service operators serve safe food to their customers; our vision is to create a culture of food safety wherever food is being prepared and consumed.

With these goals in mind, we provide interactive educational tools to educate people at all levels of the organization - from those who manage food service operations to those who prepare and serve the food.

Our Values

Our values are incredibly important to us. They help us build the right team to achieve our mission. Our core values are:

  • We care about every customer’s experience.
  • We conduct ourselves honestly and ethically.
  • We work together with each other and with our customers to continuously improve.
  • We manage for the common good of our community, our employees and our business.
  • We believe our success is achieved by living our values.
A woman instructing a workshop with her team in an office
A group of web developers working on their computers at a table

Our Story

Freeborn & Associates Inc. was founded in 1997. The timeline below will highlight the company’s success and growth as food safety educators in Canada.

Meet Our Team

Kevin Freeborn

CEO, Co-Founder

Kevin is a renowned leader in the food service and hospitality industry.  After 20 years of real world experience he founded Freeborn & Associates Inc.

He has helped several large companies transform to provide exceptional customer experiences.

His passion for helping people is what lead him to start this company. In his spare time he loves being out on Georgian Bay, golf (such as it is) reading, and continuously learning.

Nevenka Freeborn


Nevenka had more than a decade of experience in marketing and merchandising when she helped found the company.

Her insight helps the company hone our processes to ensure our team delivers exceptional service.

In her spare time she loves hanging out with her kids, going to the beach, and cooking.

Marina Lynn

Customer Service Lead

Marina has spent 20 years providing customer service for organizations, large and small, across Canada.

She immediately connected with our vision for service and joined the company in 2015.  Our clients frequently reach out to express their gratitude for Marina and the rest of our service team.  The chocolates are especially welcome ;-)

In her spare time she loves reading, knitting and hanging out with her dog.

Dianna Sosnowski

Bilingual Service Rep and Order Admin

Dianna grew up in Montreal working in the service industry there for over a decade.  She has helped several companies in Quebec and Ontario manage customer service in both official languages.

Dianna manages the production and shipping of our food safety training materials to clients across Canada.

In her spare time she loves spending time with her kids, reading and online shopping.

Lisa Weachter

IT Manager

Lisa graduated from Computer Science and proceed to help a number of small and medium size companies develop code for their software solutions.  In addition, she worked with clients to implement and train their teams.

Lisa joined our team in 2015 and has been supporting our clients ever since.  She helps us design and implement systems to make our customers experience intuitive and seamless.  In her spare time she loves farming, learning new computer languages and hanging out with her boys.